Return request reason

On a sales return request line you can select the reason why the item or items need to be returned. You can create as many return request reasons as you need.

Create a return request reason

1. To define a new return request reason, select Create.
   
2. Enter an ID, a name, and a description for the return request reason.
3. Leave the Active switch on to make the record active.
4. Save.

Edit or delete a return request reason

You can edit any of the fields at any time.

You cannot delete a return request reason that is used on a sales return request.